Privacy policy

The app is developed and operated by Pado Apps – Pawel Gladysz, the data controller responsible for your personal information. If you have any questions about this policy or your data, you can reach us at support@travelbesties.app.

When you create a profile and use the app, you choose what to share with us. This typically includes:

• Account details such as your name, email address and date of birth (we use your date of birth only to confirm you are at least 18 and to display your age);
• Profile information such as your gender, photos, a short bio, the languages you speak, your interests, countries you have visited and the destinations or trips you are planning;
• A verification photo (selfie) used solely to confirm that you are a real person;
• Messages, posts and other content you send to other users or groups;
• Anything else you choose to add to your profile or send to our support team.

To keep the app running reliably and securely, we automatically collect limited technical information, such as basic device and app details and diagnostic data. We use this to operate the service, fix problems, and protect the community against fraud and abuse.

With your permission, we use your location to show you relevant people, groups and destinations near you and to keep your travel information up to date. If you grant the additional “always” permission, we may update your approximate location while the app is in the background so your information stays current. Location is optional — you can change or withdraw this permission at any time in your device settings, though some features may not work without it.

• To create and operate your account and profile;
• To help you discover and connect with other travellers and groups;
• To process subscriptions and premium features;
• To keep the community safe — including preventing fraud, spam and abuse, and enforcing our Terms;
• To provide customer support and respond to your requests;
• To send you service-related and, where you have agreed, optional notifications;
• To meet legal obligations and protect our legal rights.

Where the GDPR applies, we rely on the following legal bases: performance of our contract with you (to provide the app); your consent (for example for location or optional notifications, which you can withdraw at any time); our legitimate interests (to keep the service safe, secure and functional); and compliance with legal obligations.

• With other users: your profile and the content you choose to share are visible to other people in the app.
• With service providers: we work with a small number of trusted providers who help us run the app — for example for secure hosting, diagnostics, communications and customer support. They may only process data on our instructions and are bound by confidentiality.
• Through the app stores: subscriptions and purchases are handled by the Apple App Store and Google Play. We never receive or store your payment card details.
• For legal and safety reasons: we may share information where required by law or where necessary to protect users, the public or our rights.

We do not sell your personal information.

We keep your information for as long as your account is active. If you delete your account, we permanently remove your personal data within a short period (generally within 30 days), except where we need to retain limited information for legal reasons or to keep the community safe — for example to prevent previously removed or banned users from returning.

Depending on where you live, you may have the right to access, correct, delete, export or restrict the use of your personal information, to object to certain processing, and to withdraw consent. You can exercise most of these directly in the app, including deleting your account, or by contacting us at support@travelbesties.app. If you are in the EU/EEA, you also have the right to lodge a complaint with your local data protection authority.

You can delete your account at any time from the app's settings. This removes your profile and content from the service and starts the deletion of your personal data as described above.

We take reasonable measures to keep your information secure. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

TravelBesties is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that an account belongs to a minor, we will remove it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you in the app.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at support@travelbesties.app.